24.11.21: Covid 19 Booster Vaccination Programme

We are delighted to inform you that our COVID 19 booster vaccination programme will start from the 22nd October 2021. We will contact you in due course when you are eligible, and when we have capacity for you to book an appointment. If you have received a letter from the NHS to book your booster you can follow the steps on the letter to book through the National Booking Service (NBS) without needing to contact the GP surgery. We advise you do this if you have not heard from us and have received the letter.

The COVID vaccination will be mostly delivered from the Marine Surgery (29 Belle Vue Rd, Southbourne, Bournemouth BH6 3DB) and that is unlikely to change due to the requirement of a 15 minute observation period after the vaccination. We will also run some smaller clinics at Crescent Providence Surgery (Crescent Providence Surgery, 12-14 Walpole Rd, Bournemouth BH1 4HA). In total we are aiming to run vaccination clinics 1-2 days per week.

If you have been advised by us that you require a third primary dose please contact the surgery and state this when you call.

Housebound patients

Patients who are housebound or live in a care home will be visited by our team who will administer their vaccines. We will be in contact with those patients directly to arrange a visit.

In summary

1.Please wait until we have contacted you. 

2.If you receive a letter and we have not contacted you then please book your vaccine via the NBS. Please note if there is no NBS availability then continue to refresh and re-check the page.

17.08.21: Data Reveals Intense Pressure on GPs

New data released by the NHS covering Hampshire, Dorset, Wiltshire and part of Somerset has thrown a spotlight on the huge increase in workload faced by GP practices as a result of the coronavirus pandemic.

The number of appointments offered has risen by an average of 11.8% compared to July two years ago – with Hampshire facing the biggest increase at 16.4%, followed by Wiltshire and part of Somerset combined at 13.2%. The increase was less, but still sizeable, in Dorset at 8.8%. The data includes towns such as Swindon, Fareham and Gosport, Southampton and Portsmouth, as well as the Isle of Wight.

As well as a GP shortage, there has been further pressure caused by population growth, a rise in people seeking mental health support and a backlog of routine treatment. GP surgeries have also had to adapt to new ways of working, introduced new technology for online appointments and given Covid patients oxygen saturation equipment to monitor them remotely. They have also carried out far more flu jabs than ever before.

Wessex Local Medical Committees (LMC), which represents the region’s GPs and practices, is urging patients to be far more understanding of the pressure their local surgeries are under.

Dr Gareth Bryant, Acting Chief Executive of the LMC and a GP in Wiltshire, said: “We are not looking for sympathy, just a better understanding of what we are coping with. Our GP practices have faced unprecedented demand, partly due to delivering the Covid vaccination programme and supporting patients who are ill with coronavirus, and also because they are being affected by the backlog elsewhere in the NHS.

“At the same time, there is a national shortage of GPs and practices are adapting as best they can by recruiting other staff to their teams such a physiotherapists, mental health practitioners and pharmacists. They are trying to get through appointments as best they can but there may be some delays. The Government has promised that more GPs will be recruited but it’s not happening at the speed or the levels we need.

“Our teams have put themselves in the frontline and been exposed to considerable personal risk, sometimes at the expense of their own physical, mental, and families’ health. We have sadly lost colleagues and loved ones to this terrible virus too. Many staff in the NHS are stressed and burnt out.

“We want to encourage people to give their support to their GP practice, whose staff are being kind, patient and responsible, and who are doing everything they can to support their local communities in such difficult circumstances. Our practices in the Wessex area are rated as good by over 83% of the public and even higher in most places – above the national average.”

One of the reasons for the increase in appointments undertaken, even taking into account that over 50,000 people a month fail to attend their appointments, is the rise of email, phone calls and video appointments, up 132.77% from 276,590 in July two years ago, to 643,807 this July. Face-to-face appointments are down 11.43% on average.

LMC Medical Director Dr Andy Purbrick, a GP Partner in Dorset, added: “As independent businesses, GPs have responded extremely well to the challenges of the pandemic and shown themselves to be resilient, adaptable and innovative in the way they protect both patients and staff. They should be praised for the ways in which they have adjusted, including introducing additional technology and communication channels. However, the appointment can often take longer online and result in asking someone to come in to see their GP, duplicating the time involved.

“GPs much prefer to see people face to face, recognising that many ailments cannot be effectively picked up over a phone call or email, and over half of the appointments are being done this way. However, their priority is to keep everyone safe and for many people, online technology or phone call is a more effective way of communicating when it comes to issues that are less serious.”

09.08.21: Our Dorset Digital Apps

You might recently have received a text from the surgery about using an app to help you manage your long term condition.

If you would like to find out more information about the services available you can access the following website: Our Dorset Digital, or information on specific apps can be found on these web pages: myCOPDBloodPressure@Homethe NHS app

24.06.21: General Practice Data for Planning and Research (GDPfPR)

The NHS needs data about the patients it treats in order to plan and deliver its services and to ensure that care and treatment provided is safe and effective. The General Practice Data for Planning and Research data collection will help the NHS to improve health and care services for everyone by collecting patient data that can be used to do this. For example patient data can help the NHS to:

  • monitor the long-term safety and effectiveness of care
  • plan how to deliver better health and care services
  • prevent the spread of infectious diseases
  • identify new treatments and medicines through health research

GP practices already share patient data for these purposes, but this new data collection will be more efficient and effective.

This means that GPs can get on with looking after their patients, and NHS Digital can provide controlled access to patient data to the NHS and other organisations who need to use it, to improve health and care for everyone.

Contributing to research projects will benefit us all as better and safer treatments are introduced more quickly and effectively without compromising your privacy and confidentiality.

NHS Digital has engaged with the British Medical Association (BMA)Royal College of GPs (RCGP) and the National Data Guardian (NDG) to ensure relevant safeguards are in place for patients and GP practices.

Watch this short video on how the NHS uses your patient data from GP practices to improve health and care:

Opting out of NHS Digital collecting your data (Type 1 Opt-out)

If you do not want your identifiable patient data to be shared outside of your GP practice for purposes except for your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out.

Type 1 Opt-outs were introduced in 2013 for data sharing from GP practices, but may be discontinued in the future as a new opt-out has since been introduced to cover the broader health and care system, called the National Data Opt-out. If this happens people who have registered a Type 1 Opt-out will be informed. More about National Data Opt-outs is in the section Who we share patient data with.

NHS Digital will not collect any patient data for patients who have already registered a Type 1 Opt-out in line with current policy. If this changes patients who have registered a Type 1 Opt-out will be informed.

If you do not want your patient data shared with NHS Digital, you can register a Type 1 Opt-out with your GP practice. You can register a Type 1 Opt-out at any time. You can also change your mind at any time and withdraw a Type 1 Opt-out.

Data sharing with NHS Digital will start on 1 September 2021.

If you have already registered a Type 1 Opt-out with your GP practice your data will not be shared with NHS Digital.

If you wish to register a Type 1 Opt-out with your GP practice before data sharing starts with NHS Digital, this should be done by returning this form to your GP practice by 25 August 2021 to allow time for processing it. If you have previously registered a Type 1 Opt-out and you would like to withdraw this, you can also use the form to do this. You can send the form by post or email to your GP practice or call 0300 3035678 for a form to be sent out to you.

For more information please see the NHS Digital website.


18.10.18: An award-winning practice!

We have been awarded Integration Innovation of the Year in the NAPC 2018 Awards. It’s a very exciting acknowledgement of what we do differently at South Coast Medical Group and testament to our team’s dedication to providing the very best care for our patients through innovation.

The awards, run by the National Association of Primary Care (NAPC), celebrate high standards of care, dedication, integration and innovation and recognise people, teams and organisations that have gone the extra mile to provide improved patient care for their communities.

Read more about the awards here.

 26.07.18: We are the first Primary Care Home in Dorset

We have just been confirmed as the first Primary Care Home (PCH) in Dorset by the National Association of Primary Care (NAPC). This is in recognition of our patient population size, but also of the way that we work with:

an integrated workforce, with a strong focus on partnerships spanning primary, secondary and social care;

a focus on personalisation of care with improvements in population health outcomes;

a strategic plan and budget containing clinical and financial drivers

The model of working is one that is recommended in the NHS Five Year Forward Plan and there are currently 211 Primary Care Homes in the UK, with the majority based in major cities. That we are leading the way in Dorset, as the first example of this model of working has brought us a lot of recognition for the innovative work that we do.

Read more about the Primary Care Home model here.

01.05.18: Providence and branch sites still Outstanding!

The Providence Surgery, along with its branch sites, Strouden Park Surgery, Crescent Surgery and The Village Medical Practice, has been rated as Outstanding in its inspection for the second time.

The inspection took place in February, when inspectors from the CQC visited all four sites. The achievement is testament to our continued commitment to providing excellent care for our patients. In particular, we are especially proud of the work we have undertaken at The Village Medical Practice, which was rated as Inadequate in its 2016 inspection, before the practice became one of our branch sites. Providence Surgery was previously rated as Outstanding in its 2015 inspection.

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