The NHS has a duty to make it as easy for disabled people to access and use health services as it is for non-disabled people. This is called making reasonable adjustments.
Reasonable adjustments are small changes that can help people with a disability or a long-term health condition to be treated equally. You have a right to ask for reasonable adjustments.
Do You Require Reasonable Adjustments?
We understand that if you have a disability or learning difficulty, navigating the NHS to get the help you need might be difficult. In some cases, if we make small changes to help you, these can make things better.
These are called reasonable adjustments, and some examples include:
- Using larger text size in any letters we send you
- Allowing more time for your appointments
- Ensuring space for an assistance dog
- Providing help for you to complete NHS forms
We’d like to know about any reasonable adjustments you need. You can let us know by completing our Reasonable Adjustment Request Form. We will ask for details of the adjustments you require, and for permission to share this information with other NHS services. This is so that you will receive the help you need if you have appointments elsewhere, and so that you only need to tell the NHS about your needs once.
