We hope this message finds you well. At South Coast Medical Group, we are committed to ensuring that all of our patients receive quality, evidence-based care at all times. Such is our desire to facilitate the effective delivery of care, we have in place policies and protocols which support our aim in achieving this.
Our safeguarding policy has been written to ensure that our patient population receives the necessary care and support when it is needed. As young children rely on their parents or carers to bring them for appointments, we monitor and follow up any missed appointments for children, thereby ensuring they receive the care they need, when they need it.
We note from our records that your child missed an appointment recently.
We acknowledge that missed appointments can be genuine oversights, but repeated missed appointments give us cause for concern, and we use the term “was not brought” to describe this.
We have sent you this message to request that you contact us to arrange an appointment for your child as soon as possible, or you request that the named clinician calls you to discuss your child. You can your Surgery’s telephone number here.
Kind regards,
South Coast Medical Group
Consisting of:
- Crescent Providence Surgery
- Denmark Road Medical Centre
- The Grove Surgery
- The Marine and Oakridge Partnership
- Woodlea House Surgery
